Frequently Asked Questions
Ordering & Pricing
Do you offer factory-direct pricing?
Yes. We source directly from manufacturers and pass the savings on to you. Our pricing is typically 20–40% below traditional equipment dealers.
Is there a minimum order?
No minimum order is required. However, free freight shipping applies to orders over $2,500.
Can I get a quote before ordering?
Absolutely. Use the quote request form on any product page, or contact us directly. We'll respond with a formal quote within one business day.
Do you price match?
Yes. If you find the same product at a lower price from an authorized dealer, contact us and we'll do our best to match or beat it.
Shipping & Delivery
How are fans shipped?
Most industrial fans ship via LTL (less-than-truckload) freight carrier due to their size and weight. Smaller units may ship via UPS or FedEx. You'll receive tracking information once your order ships.
How long does shipping take?
Most in-stock items ship within 3–7 business days. Custom or made-to-order items may take 2–4 weeks. Lead times are listed on each product page.
Do you ship to all 50 states?
Yes, we ship to all 49 Moss Hollow Way, Simpsonville, SC 29680ates. Alaska and Hawaii may incur additional freight charges — contact us for a quote.
What is your free freight threshold?
Orders over $2,49 Moss Hollow Way, Simpsonville, SC 29680ates.
Products & Technical
How do I know which fan is right for my application?
Our team of ventilation specialists is available to help you select the right product. Call us or use the contact form and describe your application — we'll recommend the appropriate fan size, type, and configuration.
Do your fans come with installation instructions?
Yes. All products include manufacturer installation manuals. Many also include wiring diagrams and mounting hardware.
Can I get replacement parts?
Yes. Contact us with your model number and the part you need. We can source replacement motors, blades, guards, and other components from the manufacturer.
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery for unused, uninstalled products in original packaging. Freight costs for returns are the responsibility of the buyer unless the return is due to our error or a defective product. See our full return policy for details.
What warranty do your products carry?
All products carry the original manufacturer's warranty. See our warranty page for details by product category.